Tuesday 22 May 2012 Government 2.0: The Road Ahead
Waitlist e-tickets available now

Now a passenger will not have to stand in long queues to book a waitlist ticket.

New Delhi: Now a passenger will not have to stand in long queues to book a waitlist ticket. In a customer friendly initiative, the Ministry of Railways in India has started the waitlist e-ticketing service through Internet from May 10 this year for all trains.

The Ministry informed that the facility is available on the e-ticketing website of Indian Railways Catering and Tourism Corporation (IRCTC).

After chart preparation, the waitlisted e-ticket may become fully confirmed, or partially confirmed and partially RAC, or partially RAC and partially waitlisted, or remain fully waitlisted, the Ministry said.

In the first three cases, the names of the passengers will appear on the reservation chart and they will be allowed to travel as per the reservation rules, whereas fully waitlisted passengers will not be allowed to board the train as their names will not be included in the chart.

The Ministry further stated that the refunds of fully waitlisted e-tickets after chart preparation will be credited to user or agents' accounts automatically. The customers need not have to apply for cancellation and refund, as their tickets will be cancelled online by Railways.
—iGovernment Bureau

Require the information about the new rule from 1st Nov 08 for e-ticket cancellation for that person whos id is given.

I was in China last month and went by bus from one city to another. At the entrance of the Bus Centre, a large banner was being put up. I asked somebody—'What does it say?'

"We will take you anywhere—but Must You travel?"

I see no such Question being asked anywhere in India. And no alternative to travel needs offered institutionally. Neither is there any wide publicity to "Minimize Travel. Travel is reverse of Progress. 99% travel needs are avoidable".

The waitlist booking is a good initiative. The IRCTC site could do with some improvement for train booking. When selecting the trains, the panes need to be frozen. At present, the whole page gets scrolled; making readability difficult.

This is very good iniitiative. Many times we are sure that the wait listed will get confirmed but were not able to book online.
I am sure that the railways will continue to pass on the benefits of technology to their customers.

My hearty congratulations to Indian Railways on achieving another milestone in implementation of a great service which was proving to be a bottle - neck for a long time (at least for me).

I am sure Indian Railways still has a long way to go in achieving e-Compliance to most of its processes which although are age old but still working 'fool - proof' and it shall strive to achieve the same.

Cheers!

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